Delivery Information

 

Shipping Location Delivery Service (for orders placed before 12 noon)  Delivery Charge (for  subscription orders below £30 or one-time purchase orders below £35) Delivery Charge (for subscription orders above £30 or one-time purchase orders over £35)
Mainland UK (England, Scotland & Wales) DPD Next Working Day delivery £5.99 Free
Scottish Highlands & Islands (postcode details below) DPD 2 Working Days delivery £12.49 £6.50
Scottish Islands* (Selected postcodes only) DPD 2 to 4 Working Days delivery £15.00 £15.00

Your HiLife order will be delivered to you on the next working day for the majority of mainland UK (when ordered before mid-day Monday to Friday). Orders placed after mid-day will be collected the following working day to start their journey to you. DPD deliver our orders during the working week only therefore, any orders placed after mid-day Friday and over the weekend will be collected and despatched from us on the next working day (i.e. the following Monday).

For further delivery information, please visit the extensive FAQ section of our site by clicking here, where you will find answers to lots of customer questions. However, if you still can't find the answer you are looking for, we'd be pleased to assist you further - please contact us at info@hilifepet.co.uk

Please note, for ROI, Northern Ireland & Channel Islands - we are very sorry but we are not able to deliver to your postcode currently, please contact our Customer Service Team who would love to know you have tried & we will see if we are able to assist in the future.

DPD 2 Working Days delivery service applies to postcodes AB31 - AB35, AB41 - AB54, AB36 - AB38, AB55 - AB56, FK17 - FK21, KA27, KA 28, KW0 - KW14, PA20 - PA78, PH15 - PH18, PH19 - PH29, PH32 - PH33, PH45 - PH48, PH30 - PH31, PH34 - PH44, PH49 - PH50

* DPD 2 to 4 Working Days delivery service applies to postcodes HS1 - HS9, KW15 - KW17, ZE**, IV1 - IV63

*Free Delivery: We are delighted to provide free delivery for all orders within the UK mainland (applicable postcodes in England, Wales, and Scotland) that have a value greater than £30 (subscription orders) or £35 (one-time purchase orders) . Please note that we are unable to ship to Northern Ireland at this time. We apologise for any inconvenience caused.